How to improve your business continuity by proactive approach to Microsoft Dynamics 365 Finance & Supply Chain Management maintenance?

KEY TAKEAWAYS

You will learn:

• which parameters of the system should be monitor and how to do it effectively,

• how to provide real time risk monitoring and preventing failure occurrence,

• how to decrease total cost of ownership (TCO) and improve return on investment (ROI) of maintenance services,

• you get hints to improve query execution for incorrect execution plans,

• which upgrades that may be required to decrease your computers overall workload, helping to prevent future system and application down-time.

WHAT ARE PDC SERVICES?

PDC Services (preventive, diagnostic, care) are a set of activities ordered in advance by an aware user, performed regardless of service support requests. They are designed to optimize the operation of the system as such, and to react to a potential problem before it happens. As part of the services, preventive activities, diagnostic activities and care activities for the environments indicated by the client are carried out.

AGENDA

1. PDC services assumptions and overview: major benefits, PDC serivce catalogue, PDC services examples.
2. Built in maintenance batch jobs.
3. System administration batch jobs.
4. LCS enviromental monitoring.
5. Maintenance story.
6. Benefits.
7. Q&A session.

ABOUT THE HOSTS

Paweł Baranowski 

SERVICE MANAGER

• Over 5 years of experience in maintenance services managing for the biggest companies in the technology industry.

• At XPLUS responsible for providing the highest level of service maintenance for Microsoft Dynamics, through the analysis and optimization of processes and the effective use of dedicated tools.
  

• Inspired by the range of possibilities of adapting the Microsoft environment to the needs of specific use cases, industries or professional groups with the unlimited possibilities of use.
  

• Privately a diving and parachute jumping instructor.

Jakub Ciesek

PRESALES ENGINEER

• Expert responsible for designing and implementing the digital transformation  of the industry leaders with a dispersed structure.

• Long experience in transformation based on the reimplementation of the ERP system, customization of the CRM system, B2B e-commerce platforms, production automation and the WMS warehouse system as well as the integration of all the above-mentioned areas.

• Experienced in world leading organizations in the FMCG, banking and leasing sectors.

• Privately a squash player, snowboarder and music producer.